This guide shows you how to add the SuperSwipe cancel button to your Shopify Thank You / Order Status page.
This allows customers to cancel their raffle entry after entering, if needed.
Why This Matters
Adding the cancel button:
- Gives customers control after entering a raffle
- Reduces support requests
- Improves trust and transparency
Step 1: Log in to Shopify
Go to your Shopify admin dashboard:
- Navigate to your store admin
- Example:
yourstore.myshopify.com/admin
Step 2: Open Theme Editor
From your Shopify admin:
- Click Online Store
- Click Themes
- Click Customize on your active theme
Step 3: Navigate to Thank You / Order Status Page
Inside the theme editor:
- Open the page selector (top dropdown)
- Navigate to:
Checkout → Thank You / Order Status
Step 4: Add the SuperSwipe Cancel Button
- Click “Add Block” (or “Add Section”)
- Select SuperSwipe Cancel Button
Place it in a visible location on the page
Best Placement Tips
- Place near the order summary or confirmation message
- Make it easy to find but not intrusive
Step 5: Save Changes
- Click Save in the top right
- Confirm changes are live
What Customers Will See
After entering a raffle, customers will:
- Land on the Thank You / Order Status page
- See a Cancel Entry button
- Be able to cancel their raffle entry (if eligible)
- Check their raffle status
Notes
- The cancel option is only available for active raffle entries
- Once a raffle closes, cancellation may no longer be available
- Placement may vary slightly depending on your theme
Need Help?
If you’re having trouble adding the cancel button:
- Submit a request through this portal.